Customer Reviews

Don't Call Anyone Else

In 2016 we suddenly found ourselves starting a business. We were referred to Jarrod by our attorney. He built our desktop units, set up our Network, installed software, created our email accounts, integrated the printers, linked up tablets and phones and we have never looked back. The desktop units are small, powerful and reliable. Most times Microsoft or QuickBooks makes an update there seem to be issues. Jarrod is able to fix the problem every time, with minimal effort, many times remotely. He has cleaned up my employees and my personal desktops, laptops, tablets and phones, regardless of brand. This despite none of us knowing what is wrong, only that it does not work. Don't call anyone else, as Jarrod is the only guy you will ever need.

Extremely knowledgeable!

Jarrod has been taking care of my computer needs for over a decade. He built my current desktop (seriously, smaller than a toaster) and it boots up in about 10 seconds or less. To make my laptop run faster, Jarrod swapped the stock hard drive for a solid state drive. He also cleaned it up and now, not only is it faster, it recognizes the internet immediately. He also ensures my computers are up to date with the latest versions of Windows. Most recently, he configured the program for new security cameras I had installed.

Jarrod is extremely knowledgeable. He is able to answer all my questions in plain English and explains why certain computer and internet features are important and those that are unnecessary. I highly recommend Jarrod for any computer related needs. He provides excellent, knowledgeable service, usually within a day or two.

We recommended them to everyone we know

We've been using Mr. Box for our business IT solutions for 5 years now. They saved us from a rather disappointing experience with our previous IT people. Ever since then, we have used Mr. Box and recommended them to everyone we know. This is an exceptional company whom we trust with our computer software, hardware, and security needs.

I am completely pleased with their excellent customer service and positive manner.

I would like to recommend Mr. Box for any computer work or setting up new systems for your home or office. Mr. Box has been working with me the past 5 years at my business and home and I am completely pleased with their excellent customer service and positive manner. It is a great feeling to know when I needed a new computer Mr. Box was there to build me a new one at such a reasonable cost. In the past 5 years I have had technical issues and Mr. Box has always been there right on time when I needed his help.

Your number is on my speed dial.

Thanks for your prompt service and taking the time to follow through with the laptop problems I was experiencing. I appreciate the information on free malware sites since Its hard to know what sites are trustworthy. Your number is on my speed dial.

Absolutely amazing!

Mr. Box was very quick, worked with my time, and did a fantastic job! My laptop looks so good! I couldn't be more pleased with service that was very reasonably priced!

Outstanding service!

The Blind Association of Blair County recently reached out to Bob Watters / Mr. Box for help with our ongoing computer issues. Bob took the time to listen to our concerns as well as our needs and immediately went to work to fix our computer problems. His professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. The service we received was outstanding and we were treated fairly and with respect.

I would highly recommend Bobby Watters for any and all computer related needs.

My Computer Actually Works Again!

I was referred to Mr. Box when a friend heard about the problems I was having with my PC...everything that could go wrong was going wrong, to include programs freezing or closing. I was also using my machine to do online/CD-ROM training for work, and when the programs were operating at half the expected speed, I contacted Mr. Box to find out if anything could be done to fix my 5-year old PC. Not only was the customer service the best I have ever had (the work that was done was explained as it was happening and it made sense, the turnaround time was VERY quick, and the time for when the work was scheduled was convenient), the entire process was completed remotely, AND my computer works better than it did when I bought it! Among other work that was done, viruses/malware were removed, and software that was slowing down my machine was removed or modified. I will always use Mr. Box from now on, for anything computer related.

Couldn't Be Happier

I have used Mr. Box exclusively for all of my technology needs since 2005. Service is always prompt, reliable, and effective, and I couldn't ask for anyone more knowledgeable to both resolve my problems and advise me on purchases. Being a long term client I've used the service for both hardware repair and installation and software optimization and repair and my problems have been resolved every time. Pricing is extremely reasonable, especially considering the personal service I receive. I've happily recommended Mr. Box to any and all friends with computer related needs, and they've all been pleased with their experiences as well! Very happy customer.

Thank you for excellent turnaround time

Jarrod has always been the go to guy when it comes to computers. He has fixed/upgraded my computers with an amazing turnaround time. There is never a call back on how to do anything or something not working properly. He does a thorough job and makes sure that when he hands your pc back to you it is in perfect conditon. Thanks Jarrod!!