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Spyware, Malware, Virus,
and Bloatware Removal
Are you using your computer or is your computer using you? More often than not, updates you control and software only you want to install are the exception rather than the rule.
Mr. Box employs the "less is more" approach to your computer. The less crap installed on your box, the more likely you won't toss it through a window. We can remove all unwanted software from your device, malicious or otherwise, in order to provide a safe and clean operating environment.
What We Do
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Operating System Check
How is your operating system holding up? We'll check startup processes, installed software, browsers, tracking and telemetry, and security. We can determine what should stay and what needs to go, making sure your box is behaving itself.
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Spyware Removal
We'll remove unwanted spyware such as browser add-ons and toolbars, tracking cookies, and other software solely designed to monitor and transmit your surfing habits or other personal information to a clandestine government agency or super evil corporation.
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Malware and Virus Removal
We'll eradicate malicious software dedicated to obstructing your ability to use your box. This includes fake antivirus software with some creepy AI voice screaming an 800 number at you, bogus computer cleaning tools that literally do the opposite, phony search engines that play mind games, browser redirection, ad injectors, and anything else that hijacks your computer.
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Tracking and Telemetry Disabling
Not too dissimilar to a creepy stalker, modern operating systems spy on you now more than ever. They track your time spent on your computer or device, which apps you use, what you search for, and even how you type. We can remove and disable most of these features, including stock "apps" that do the same thing, to minimize data collection.
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Startup Process Optimization
Certain programs and apps are so desperate for attention, they want to boot up with your computer and sit in memory at all times. This reduces general performance and causes your computer to take longer to start. We'll trim these processes down to the absolute bare minimum. If you want to use a piece of software, you'll simply click on it when you're ready to use it. Otherwise, it can pound sand.
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Security and Update Check
We'll check your security settings and OS updates to make sure you've got the latest protection. If it's lackluster in any way or behaves like a TSA agent with a bad attitude, we'll make the necessary changes to optimize security.
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Operating System Installation
Sometimes the best course of action is to throw in the towel and start over, completely wiping your box and installing a fresh, clean copy of the operating system. Should this become necessary, we'll install your licensed OS including the latest drivers and make sure all security patches and updates are included. Don't worry about losing your data; we can backup and transfer personal files, music, pictures, and most software settings to your new installation.
Mr. Box is not responsible for any loss of data.
Service Features
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Our hourly rate costs you less.Our hourly rate is less than the industry standard and costs less than flat-rate services that add up when you have multiple jobs done.
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We're experts in the field.We're not just book smart, but street smart. With over two decades of experience in technology, we get the job done right.
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We get it done quickly.You won't have to wait a month to get your technology fixed if we can't do it on-site. Our average turnaround times are up to a 3rd shorter than the big guys.
- We can fix your problem remotely.As long as you've got working Internet service and can navigate to a web site without any trouble, we can address your issue remotely. Click here to learn more or get started.
- Get these services in a contract.These services are available under a contract. Use us whenever you need help. Click to learn more.
What We Don't Do
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We don't "upsell" you additional software
Many on-site repair services and consumer electronic stores will attempt to sell you some kind of security or cleaning software after a completed job. We won't.
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We won't bail if we're just there for a few minutes
If we manage to solve your problem in a matter of minutes, we'll stick around and see what else we can do to improve your system's performance and longevity within the hour you're paying us for.
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We don't charge you per computer or device
Many on-site services charge a flat rate per device. Our hourly rate remains the same no matter how many devices we work on.
Services Overview
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Spyware, Malware, Virus, and Bloatware Removal
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Computer Hardware Repair and Upgrades
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Laptop, Tablet, and Phone Repair
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Computer Servicing and Cleaning
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Internet, Networking, and Wireless
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Device Setup and Configuration
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Data Recovery, Backup, and Management
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Enthusiast Services, Case Mods, Overclocking
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Custom PC Systems
"I would like to recommend Mr. Box for any computer work or setting up new systems for your home or office."
James C.